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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Gastrolux products

The group "New Technologies" offers for review the products of the plant Gastrolux: refrigerated tables, freezer tables, production tables, accessories, stands, washing baths, handwashers, cocktail, bar, stations, cabinets, shelves, trolleys, studs, containers, exhaust umbrellas, built-in equipment, neutral equipment, refrigerated display cases, hoods, thermal equipment, marmites, salad bars, distribution line elements, table shelves, screens, boiler sinks, map baths, distribution lines, buffet tables, counters, built-in surfaces, dispensers, racks, optional accessories,
  • Cooled tables Gastrolux
    Cooled tables
    MAXI, Standart, etc.
  • Freezer tables Gastrolux
    Freezer tables
    Econ, Special, etc.
  • Production tables Gastrolux
    Production tables
    Premium, Standart, etc.
  • Podtovarniki, stands Gastrolux
    Podtovarniki, stands
    for steam convectors, etc.
  • Washing baths Gastrolux
    Washing baths
    R, Standart+, etc.
  • Cocktail stations Gastrolux
    Cocktail stations
    Standart et al.
  • Cabinets, shelves Gastrolux
    Cabinets, shelves
    wall - mounted , etc.
  • Trolleys, hairpins, containers Gastrolux
    Trolleys, hairpins, containers
    C, P, Z, etc.
  • Exhaust umbrellas Gastrolux
    Exhaust umbrellas
    wall, island, etc.
  • Embedded equipment Gastrolux
    Embedded equipment
    baths, shelves, etc.
  • Refrigerated display cases Gastrolux
    Refrigerated display cases
    Morion, Excelcior, etc.
  • Thermal equipment Gastrolux
    Thermal equipment
    tables, cabinets, etc.
  • Marmites Gastrolux
    Marmites
    thermal, for french fries, etc.
  • Table shelves, screens Gastrolux
    Table shelves, screens
    with IR heating, etc.
  • Buffet tables Gastrolux
    Buffet tables
    WoodLine et al.
  • Counters for the distribution line Gastrolux
    Counters for the distribution line
    for trays, etc.
  • Embedded surfaces Gastrolux
    Embedded surfaces
    thermal, cooled, etc.
  • Dispensers Gastrolux
    Dispensers
    for plates, for bread, etc.
  • Shelving Gastrolux
    Shelving
    collapsible, welded, etc.

NEW TECHNOLOGIES GROUP

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